Your questions answered.
Everything you need to know about working with Propevo. Still have questions? Submit an enquiry and we'll walk you through it.
What types of clients do you work with? +
Propevo works with private landlords, family offices, and owners of small to mid-sized portfolios in Switzerland and Germany.
What types of properties do you manage? +
We manage residential and selected commercial properties where owners value clarity, reliability, and long-term performance.
Is Propevo suitable for a single property? +
Yes. Propevo works for both individual properties and portfolios, bringing clearer organisation, reporting, and oversight in both cases.
I own part of a PPE property. Can I use Propevo? +
Yes. Propevo can manage the units you own within a PPE structure, while coordinating with the PPE administrator where required.
Why use a property manager at all? +
A good property manager reduces risk, workload, and blind spots. The value comes from consistent oversight, faster issue resolution, and fewer costly surprises over time.
Is Propevo a replacement for a traditional property manager? +
Yes. Propevo replaces slow, manual processes while strengthening human oversight, judgement, and owner communication.
How much does Propevo cost? +
Pricing depends on the size and complexity of your property. Our aim is to be up to 30% more affordable than a traditional property manager, while delivering better service.
How does Propevo improve performance or returns? +
Performance improves through lower vacancy, earlier issue detection, tighter cost control, and clearer information for faster decisions.
What reporting do you provide? +
Owners have access to a clear dashboard covering occupancy, payments, maintenance, and lease timelines, with statements and accounting exports included. You choose how often reports are delivered.
Can I export data for my accountant or auditor? +
Yes. Financial data and activity records can be exported in standard formats for accounting, audit, or review purposes.
How do I know things are being handled properly? +
All activity is visible in one place. You can see what is done, what is in progress, and what requires attention without chasing updates.
How involved do I need to be as an owner? +
You stay informed without managing day-to-day operations. We escalate decisions that require owner input and handle routine matters independently.
How does onboarding work? +
We collect your leases, documents, and key property details upfront, then onboard tenants and contractors with minimal disruption.
How do you handle maintenance and repairs? +
Issues are logged, prioritised, and tracked centrally. Routine work is handled directly, while material decisions are escalated to the owner before action is taken.
How quickly are issues resolved? +
All issues are acknowledged immediately through automated intake and triage. Urgent matters are escalated straight away while routine issues follow a clear, trackable resolution path.
How are contractors selected and monitored? +
Contractors are vetted for reliability, pricing, and responsiveness. Performance is monitored over time to ensure consistent quality and cost control.
How do you handle disputes or escalations? +
Disputes are handled by a dedicated manager using clear documentation and defined escalation paths. Owners are involved when decisions affect cost, risk, or legal standing.